Privacy policy
PRIVACY POLICY
IntakeSpark Website: intakespark.com
Last updated: May 14, 2026
IntakeSpark operates this store and website, including all related information, content, features, tools, products, and services (the "Services"). IntakeSpark is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or when you otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understand this Privacy Policy.
1. Personal Information We Collect or Process
When we use the term "personal information," we mean information that identifies, relates to, describes, or can reasonably be linked to you. Personal information does not include information that is collected anonymously or has been de-identified.
Depending on how you interact with the Services, we may collect or process the following categories of personal information:
Contact details: name, billing address, phone number, and email address.
Financial information: payment card information, transaction details, form of payment, and payment confirmation. (Payment processing is handled by Shopify and its payment partners.)
Account information: username, password, security questions, preferences, and settings.
Transaction information: items you view, add to cart, purchase, and your past transactions.
Communications with us: information included in messages you send us, for example customer support inquiries.
Device information: device, browser, network connection, IP address, and other unique identifiers.
Usage information: how and when you interact with or navigate the Services.
2. Sources of Personal Information
We may collect personal information from the following sources:
Directly from you: when you place an order, contact us, or otherwise provide information.
Automatically: through the Services and your device, including through cookies and similar technologies.
Service providers: vendors who help us operate the Services and process personal information on our behalf.
3. How We Use Your Personal Information
We may use your personal information to:
Provide and improve the Services: process payments, fulfill orders, manage accounts, send order and account notifications, and personalize your experience.
Marketing and advertising: send promotional communications by email, and show advertisements that may be based on your activity on the Services.
Security and fraud prevention: authenticate accounts, provide secure checkout, and detect and investigate fraud or misuse.
Communicate with you: provide customer support, respond to requests, and maintain our relationship with you.
Legal reasons: comply with applicable law, respond to lawful requests, enforce our policies, and protect our rights and the rights of others.
4. How We Disclose Personal Information
We may disclose your personal information to third parties for legitimate purposes, including:
Shopify and service providers: companies that perform services on our behalf such as payment processing, IT management, analytics, customer support, and cloud storage.
Business and marketing partners: to provide marketing services and display advertisements. These partners may use your information according to their own privacy policies.
With your direction or consent: when you request or authorize us to share information.
Business transactions and legal obligations: in connection with a merger, acquisition, bankruptcy, or similar event, or when required to comply with legal obligations.
5. Relationship with Shopify
The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve Shopify's services.
Information you submit through the Services will be shared with Shopify and may be transferred to, stored in, and processed in countries other than where you reside.
To learn more, review Shopify's consumer privacy information: https://privacy.shopify.com/en
6. Third-Party Websites and Links
The Services may include links to third-party websites or platforms. If you follow a link to a site not operated by us, you should review that site's privacy and security policies. We are not responsible for the privacy, security, or content of third-party sites.
7. Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us to request deletion.
8. Security and Retention
No security measures are perfect, and we cannot guarantee absolute security. Do not send sensitive information through unsecured channels.
We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements and policies.
9. Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information, including:
- Right to access/know: request access to personal information we hold about you
- Right to delete: request deletion of personal information we maintain about you
- Right to correct: request correction of inaccurate personal information
- Right of portability: request a copy of your personal information
- Right to opt out of sale or sharing for targeted advertising: where applicable
Managing marketing emails: you can unsubscribe at any time using the link in our emails. Even if you opt out of marketing emails, we may still send non-promotional messages related to your account or orders.
If you are in the UK or EEA, you may also have the right to object to processing, restrict processing, and withdraw consent where we rely on consent.
To exercise your rights, contact us at the email below. We may need to verify your identity before processing requests.
10. Complaints
If you have concerns about our privacy practices, please contact us. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.
11. International Transfers
Your personal information may be transferred, stored, and processed outside your country. If we transfer personal information out of the EEA or the UK, we rely on recognized transfer mechanisms such as Standard Contractual Clauses, unless the destination country is deemed to provide adequate protection.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this website and update the "Last updated" date as required by law.
13. Contact
If you have questions about this Privacy Policy or want to exercise your rights, contact us at:
Email: info@intakespark.com
For the purposes of applicable data protection laws, IntakeSpark is the data controller of your personal information.
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